USA Sam’s Personal Shopper Job Description

Position Summary

In this role, your responsibilities include:

Membership Support:

• Develop and enhance Membership engagement by offering information on Membership benefits.
• Emphasize the value of Company products and services.
• Handle Membership-related tasks, such as processing Memberships, upgrades, and credit accounts.
• Actively participate in sales and marketing events.
• Strive to achieve Membership goals.

Facility Safety:

• Ensure the safety of the Facility by strictly adhering to safety standards, procedures, and guidelines.
• Conduct safety sweeps and maintain vigilance.
• Follow proper forklift spotting procedures.
• Handle hazardous materials according to designated procedures.
• Adhere to Company steel standard guidelines.
• Promptly address and report unsafe situations to Management.

Order Fulfillment:

• Efficiently fulfill Member Fax ‘n Pull and Click ‘n Pull orders.
• Scan items, appropriately wrap and palletize items, and ensure order accuracy and invoicing.
• Secure items until Members arrive and address any out-of-stock merchandise promptly to meet Member needs.

Task Management:

• Successfully complete assigned tasks and meet priorities through policy adherence, data utilization, and resource management.
• Collaborate effectively with managers, co-workers, customers, and business partners.
• Communicate progress and information transparently.
• Identify and recommend strategies to address areas for improvement.
• Be adaptable, open to change, learn from challenges, and accept feedback constructively.

Member Service:

• Provide excellent Member service by recognizing Member needs, assisting with purchasing decisions, locating merchandise, and resolving issues and concerns.
• Actively promote Company products and services.
• Adhere to the company’s ethical standards and procedures, implementing action plans in compliance with company policies.
• Utilize the Open Door Policy as needed and apply ethical principles in executing business processes and practices.

Minimum Requirements:

Here are the essential qualifications needed for this role. If none are specified, there are no minimum requirements.

Preferred Requirements:

Here are the desired qualifications for this role. If none are provided, there are no preferred requirements.